GreenGeeks doesn’t stand out in any way in terms of features, ease of use, or pricing, but it does well on each of these criteria. What sets GreenGeeks Shared Hosting plans apart from literally every other hosting service I’ve tested is their support. Its 24/7 support team is staffed with dedicated staff who do their best to help their customers. Who said that getting help at the highest level is beyond reality?
GREENGEEKS: Affordable and sustainable hosting for everyone
GreenGeeks is a beginner-oriented hosting company with data centers in Chicago, Phoenix, Montreal, and Amsterdam. It offers regular shared hosting, VPS hosting and reseller hosting to anyone interested in this sort of thing.
Everything is pretty standard, but there is one peculiarity. GreenGeeks wants to give the impression of being good hosting, like all services, but also wants you to know that it is morally and ethically good. You see, it’s all about environmental friendliness, both in the business and in the ecological sense.
Computer servers do, to some extent, lead to a global greenhouse effect. However, GreenGeeks has made some efforts to minimize its carbon footprint by fully utilizing renewable energy sources and even returning some energy to the grid.
But this review is not about what a “good company” GreenGeeks is. This review provides information on her proposed shared hosting and hosting plans for WordPress. Sustainability is good, but fast and reliable site operation is also an important criterion.
As part of the largest web hosting comparison ever done, Website Planet, I created a test site with GreenGeeks to see how well its green servers were performing.
GreenGeeks Hosting Functionalities: Are they upto the mark?
More than just an environmental reputation?
GreenGeeks is a broad-based hosting company offering basic SSL support, automatic backups, spam protection, and a free CDN. The plans even include a free website building tool and free website migration if you decide to move your site from another hosting to this one.
All of this does not seem like anything special, so let’s take a look at this company’s unique features.
GreenGeeks plans include several features and tools to optimize page loading speed and improve performance. For example, SSD storage (to increase disk read/write speed by 10x ), RAID 10 (to prevent data loss), and PowerCacher (proprietary caching technology to keep your site running fast).
GreenGeeks strives very hard to please both novice site owners and developers alike. Given the name of this company, this is not surprising at all.
In addition to supporting PHP version 7.1, standard data management systems such as FTP and MySQL are offered.
Plus, you get SSH and SFTP access to securely upload your files and the latest versions of the interpreted scripting languages Perl and Python. Git, WP-CLI, Drush, and more are also available to developers.
Cloudflare Content Delivery Network (CDN)
Cloudflare’s CDN is not the most unusual feature, but it is still valuable enough and offered completely free of charge, which is rare. Your site will be available anywhere in the world, which will speed up its loading. Also, it will be protected from DDoS attacks.
All plans come with a free Let’s Encrypt SSL certificate. Alternatively, you can purchase high-quality Wildcard SSL from GlobalSign. Thanks to container technologies, your data is isolated and will not be affected in any way, for example, by your antisocial neighbors, which peak in traffic or, even worse, use malicious traffic.
Is GreenGeeks Hosting Convinient?
GreenGeeks is aimed at beginners and small website owners. On the one hand, this means that it does not offer more advanced and premium features. On the other hand, it is easy to use and manage.
Nightly automatic backup
Be that as it may, but mistakes do happen. Hardware can fail, and data can be accidentally deleted. If this happens to you, then know that GreenGeeks creates overnight backups of your data. You don’t need to pay extra for this service (unlike other hosting services), and it’s included with every plan.
cPanel and Softaculous
If you are a beginner website owner, meet your new best friends – cPanel and Softaculous.
With its easy-to-use cPanel, you can access the Softaculous one-click installer, which includes 250 high-end programs. It is easy to use, and with just a few clicks, you can install such popular CMS as WordPress, Joomla! and Drupal.
It only takes you a few minutes to get comfortable, but trust me, this app will help you save time in the future.
Automatic WordPress updates
WordPress plans provide automatic updates. This means that your WordPress site will automatically update to the latest version, and your WordPress installation will be protected with the latest security updates. No more manual updates, woohoo!
One of the things I tested for this review was the GreenGeeks account creation process. It was effortless and only took me a few minutes. Any questions that arose during this process were resolved by a kind online chat agent.
Domain connection and WordPress installation
GreenGeeks is an excellent choice for aspiring website owners, mainly due to its simple admin and control panel, with which WordPress can be installed with just a few clicks. If you have any problems during this process, and open the guide or contact a support agent.
What about GreenGeeks Hosting Performance? Is it powerful enough?
Performance Level A+ from GreenGeeks
GreenGeeks offers a 99.9% uptime guarantee. I had to find out from the support team, as it was not clearly stated in the plan’s terms, but in the event of excessive downtime due to a server error, your account will be refunded.
When I searched for information regarding GreenGeeks performance and uptime, I couldn’t find any negative reviews. Satisfied customers and third-party testimonials confirm that MTBF is over 99.9%.
Regardless, I didn’t want to rely on someone else’s words, so I ran my page loading test on Sucuri. The results were positive, with an overall performance rating of A+. In most locations, page load times were less than half a second, only in New York, it took a little longer.
Do you get the right GreenGeeks Hosting Support?
There are many options for contacting support. You can get the 24/7 online chat (the company guarantees an instant response). The hotline is available Monday through Friday, 9:00 am to 12:00 pm EST, and Saturday through Sunday, 9:00 am to 8:00 pm EST. It is also possible to communicate by email, but it is available only to registered users.
If you prefer to resolve the issues that have arisen on your own, you can use the extensive information database, as well as practical guides on hundreds of useful topics. Overall, the level of support both from agents and online is quite good.
During the installation process, I contacted the online chat agent several times, asking questions about the features and sometimes asking for help. Every time I got quick and detailed answers. The person I spoke to was helpful, polite, and well informed. In any case, I was satisfied.
I ran into a problem while installing a free CDN from Cloudflare. When I contacted the online chat for help, the agent opened a support ticket for me. I was advised to wait until the problem was resolved, and my ticket was updated.
Theproblem was resolved within a few hours, and I was informed about it via email. Another win for GreenGeeks.
I was curious to see if I could get help via social media, even though they are not considered official ways of contacting customer support.
I asked the most straightforward question (“What time does the support service work?) Shortly after, I received a polite answer, although it did not contain the information I needed. I was advised to contact support via the online chat, which was fine with my previous experience.
GreenGeeks Hosting PRICES: It is affordable?
GreenGeeks’ pricing seems reasonable at first. However, once you start to subscribe, the situation becomes less favorable. To purchase a subscription at those low prices from advertising, you need to subscribe to it for three years. While this is annoying, hosting sites often quote prices this way.
You can subscribe for a month, a year, two or three years, and it will be much more profitable for you to purchase a plan for a more extended period. For example, monthly plans charge setup fees and domain name, while plans that are longer than a year get free domain name and setup fees.
You can only pay for hosting with a credit card, which can be a problem for some people. All plans provide a 30-day money-back guarantee, which is somewhat contrary to the fact that you need to subscribe for three years to get the best prices.
Standard Web Hosting Plans:
WordPress Hosting Plans:
VPS Hosting Plans:
Reseller Hosting Plans:
Account closure and refunds
If you decide to close your account, you can easily do it through the online opt-out form. If you want to send a request for a refund, you need to fill out an application. None of this is difficult and can be done right from the control panel.
BOTTOM LINE ON GREENGEEKS HOSTING
GreenGeeks is an easy-to-use hosting that is great for newbies and helps improve your company’s green image.
It provides premium plans for novice users, which is another nice bonus.
Pricing is a bit misleading, and uptime information is not clearly stated in the plan’s terms, but these are significant drawbacks. The customer support service is excellent.
GreenGeek Pros (+) Best uptime (99.99%) Fast, 500 ms load time as average Good & quick customer support (24×7) Cheap introductory offers
GreenGeek Cons (-) Misleading Prices Misleading Uptime *as mentioned on official website